PRIVACY POLICY

Transformation by Anshuman

1. Your Privacy Matters to Us

1.1. At Transformation by Anshuman, we deeply value and respect your privacy. We are committed to protecting the personal information of our clients and website visitors in accordance with the Australian Privacy Principles outlined in the Privacy Act 1988 (Cth). This policy clearly explains how we collect, use, and safeguard your personal information.

1.2. What is "Personal Information"? Personal information refers to any data we hold that can identify you as an individual. This includes your name, contact details, and any other information that relates specifically to you.

2. What Personal Information We Collect

2.1. We collect and store personal information that you voluntarily provide through our website, during direct interactions, or through other communication channels.

2.2. Basic Information: You may share essential details such as your name, phone number, address, and email address. This enables us to:

• Send you relevant information and updates

• Process your service bookings or product orders

• Provide customer support

Additional Information: We may also collect extra information when you:

• Provide feedback about our services

• Share details about your personal or professional circumstances

• Update your communication preferences

• Respond to surveys or promotional offers

• Provide payment or credit card information

• Communicate with our support team

2.3. We may also collect any other information you choose to share during our interactions together.

3. How We Collect Your Information

3.1. We gather your personal information through various touchpoints:

• Digital interactions: When you use our website, email us, or engage with our online content

• Personal interactions: During face-to-face meetings, phone calls, or holistic practice sessions

• Service delivery: When we provide our transformational holistic services to you

• Third parties: Occasionally, we may receive information from trusted third parties, which we protect according to this Privacy Policy

4. How We Use Your Personal Information

4.1. We use your personal information thoughtfully and purposefully to:

• Deliver our holistic services and provide you with relevant information

• Keep you informed about new services, products, and opportunities that may benefit your journey

• Enhance our services and better understand your unique needs

• Improve your overall experience with our transformational practice

4.2. Communication Methods: We may contact you through various channels including telephone, email, SMS, or postal mail, always respecting your communication preferences.

5. When We Share Your Information

5.1. Trusted Partners: We may share your information only with trusted individuals who help us deliver our services, including:

• Our team members and staff

• Professional advisors (legal, financial, insurance)

• Service providers and contractors who support our operations Personal information is only shared when absolutely necessary for service delivery.

5.2. Legal Requirements: We may disclose your information when legally required to do so, such as:

• Compliance with laws and regulations

• Court orders or legal proceedings

• Law enforcement requests

• Subpoenas or warrants

5.3. Protection and Safety: We may use your information to protect the rights, property, or safety of Transformation by Anshuman, website, clients, or others.

5.4. International Processing: Your information may occasionally be stored, processed, or transferred between parties located outside of Australia, always with appropriate safeguards.

5.5. Business Changes: In the event of a business sale, merger, or transfer of assets, we may transfer your information to the new entity, ensuring confidentiality and good faith handling.

5.6. Your Consent: By providing your personal information, you consent to the terms of this Privacy Policy. We require any third parties who handle your information to follow similar privacy protection standards.

6. Keeping Your Information Safe

6.1. Our Commitment: We are dedicated to protecting your personal information through robust security measures:

• Physical safeguards at our facilities

• Electronic security systems and encryption

• Comprehensive management procedures

• Protection against misuse, interference, loss, and unauthorized access

6.2. Shared Responsibility: While we implement strong security measures, please understand that:

• Information transmission carries inherent risks

• We cannot guarantee 100% security of transmitted data

• We continuously work to prevent unauthorized disclosure

• Complete security cannot be absolutely assured

7. Accessing Your Personal Information

7.1. Your Rights: You have the right to:

• Request details about the personal information we hold about you

• Ask for corrections to inaccurate, outdated, or incomplete information

• Request access to your information (a small administrative fee may apply)

To make a request: Please email us at transformationbyanshuman@gmail.com with your concerns or requests.

7.2. Our Rights: We reserve the right to decline certain information requests in specific circumstances as outlined in the Privacy Act.

8. Privacy Concerns and Complaints

8.1. We Want to Hear from You: If you have any concerns about our privacy practices, please don't hesitate to contact us at transformationbyanshuman@gmail.com. We take all complaints seriously and will respond promptly after receiving your written notice.

9. Policy Updates

9.1. Staying Current: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All modifications become effective immediately upon posting on our website. We encourage you to review this policy regularly to stay informed about how we protect your information.

10. Website Usage and Technology

10.1. Website Analytics: When you visit www.transformationbyanshuman.com, we may collect non-personal information such as:

• Browser type and version

• Operating system

• Previous website visited

• Usage patterns and preferences This information helps us analyze website usage and improve our online services.

10.2. Cookies Explained: What are cookies? Small files that help our website recognize you on return visits and remember your preferences.

How we use cookies:

• Enhance your browsing experience

• Analyze website traffic and performance

• Serve relevant advertisements through services like Google AdWords

• Provide personalized content

Your choices: You can disable cookies in your browser settings, though this may limit some website functionality.

10.3. External Links: Our website may include links to other websites for your convenience. Please note that:

• We don't own or control these external sites

• Links don't constitute our endorsement of these sites

• We're not responsible for their privacy practices

• We encourage you to read their privacy policies before sharing information

Approved by Anshuman
Holistic Practitioner
Date: 14th November 2025

TERMS AND CONDITIONS OF SERVICE

PLEASE READ THESE TERMS CAREFULLY BEFORE ENGAGING IN HOLISTIC SERVICES

By engaging in holistic transformation services with Transformation By Anshuman ("the Facilitator"), you ("the Participant") agree to be bound by these Terms and Conditions.

1. NATURE OF SERVICES

1.1 Facilitation Relationship

The Facilitator agrees to provide holistic transformation services to the Participant via video conferencing and other agreed communication methods. This relationship is a professional partnership focused on personal growth, self-discovery, and transformation through holistic tools and methodologies.

1.2 Not a Substitute for Professional Services

The Participant acknowledges and agrees that:

· Holistic facilitation is not therapy, psychotherapy, counseling, or medical treatment

· The Facilitator is not a licensed mental health professional, medical doctor, or therapist

· Holistic services do not constitute professional advice (legal, financial, medical, or psychological)

· The Participant should seek appropriate professional help for mental health, medical, legal, or financial matters

· The Facilitator cannot and will not diagnose, treat, or cure any mental or physical conditions

1.3 Nature of Holistic Services

The services provided may include but are not limited to:

· Transformation facilitation using holistic frameworks

· Guidance in self-awareness and personal development practices

· Introduction to and application of holistic tools and techniques

· Support in exploring mindset, behavior patterns, and growth opportunities

· Facilitated self-discovery processes

1.4 Participant Responsibility

The Participant is solely responsible for:

· Implementing any insights or practices explored during sessions

· All decisions and actions taken as a result of participation in holistic services

· Their own physical, mental, and emotional well-being

· Seeking appropriate professional help when needed

· Understanding that holistic services complement but do not replace medical or psychological care

2. FEES AND PAYMENT TERMS

2.1 Payment Structure

· All fees must be paid in full prior to the scheduled session

· Payment methods and fee schedules will be communicated separately

· Fees are subject to change with 30 days' written notice

2.2 Non-Refund Policy

All fees are non-refundable once paid. This includes but is not limited to:

· Sessions that the Participant fails to attend

· Sessions cancelled with less than 24 hours' notice

· Partial completion of transformation programs

· Participant dissatisfaction with results

· Early termination by the Participant

2.3 Late or Non-Payment

Failure to pay fees as agreed may result in:

· Suspension of holistic services

· Cancellation of scheduled sessions

· Termination of the service agreement

· Pursuit of legal remedies to collect outstanding fees

3. SCHEDULING, CANCELLATION, AND NO-SHOW POLICY

3.1 Session Duration

Each facilitation session will last approximately 60 minutes unless otherwise agreed in writing.

3.2 Cancellation by Participant

· The Participant must provide at least 24 hours' advance notice to reschedule or cancel a session

· Cancellations with less than 24 hours' notice will result in forfeiture of that session with no refund

· No-shows (failure to attend without notice) will be considered a completed session with no refund

3.3 Cancellation by Facilitator

The Facilitator reserves the right to cancel or reschedule sessions due to illness, emergency, or unforeseen circumstances. In such cases, the session will be rescheduled at no additional cost to the Participant.

3.4 Timeliness

Participants are expected to be punctual. Late arrival by the Participant will not extend the session beyond the scheduled end time.

4. CONFIDENTIALITY AND PRIVACY

4.1 Facilitator's Commitment

All information shared by the Participant during facilitation sessions is confidential and will not be disclosed to third parties without the Participant's express written consent, except as outlined in Section

4.2 Exceptions to Confidentiality

The Facilitator reserves the right and may be legally obligated to breach confidentiality in the following circumstances:

· Imminent danger: If the Facilitator believes the Participant or another person is at risk of serious harm, including suicide, self-harm, or threats of violence

· Abuse or neglect: If the Facilitator suspects child abuse, elder abuse, or abuse of a vulnerable person

· Criminal activity: If required by law to report criminal conduct

· Court order: If confidential information is subpoenaed or required by legal process

· Professional consultation: The Facilitator may discuss anonymized case details with mentors or professional peers for quality improvement purposes

4.3 Data Protection

Please refer to the Privacy Policy available at www.transformationbyanshuman.com for details on how personal data is collected, stored, and used.

4.4 Recording of Sessions

· No audio or video recording of sessions is permitted without prior written consent from both parties

· Unauthorized recording may result in immediate termination of services

5. PARTICIPANT CONDUCT AND TERMINATION

5.1 Expected Conduct

The Participant agrees to:

· Participate honestly and openly in facilitation sessions

· Treat the Facilitator with respect and professionalism

· Refrain from harassment, discrimination, or abusive behavior

· Attend sessions in an appropriate state (not intoxicated or impaired)

· Approach the work with openness and willingness to engage

5.2 Termination by Facilitator

The Facilitator reserves the right to immediately terminate the service relationship without refund if:

· The Participant engages in threatening, abusive, or harassing behavior

· The Participant is consistently unprepared or unengaged in sessions

· The Participant requires services outside the Facilitator's scope of practice

· The Participant breaches these Terms and Conditions

· The Facilitator determines that holistic services are not appropriate for the Participant's needs

5.3 Termination by Participant

The Participant may terminate the service relationship at any time; however, no refunds will be issued for unused sessions or incomplete programs.

6. LIABILITY AND INDEMNIFICATION

6.1 Limitation of Liability

To the fullest extent permitted by law:

· The Facilitator shall not be liable for any indirect, incidental, consequential, or punitive damages arising from holistic transformation services

· The Facilitator's total liability shall not exceed the amount paid by the Participant for services

· The Facilitator is not responsible for any decisions, actions, or outcomes resulting from participation in holistic services

6.2 Assumption of Risk

The Participant acknowledges that:

· Holistic transformation work may involve exploring uncomfortable emotions and challenging beliefs

· Results cannot be guaranteed and vary by individual

· The Participant voluntarily assumes all risks associated with holistic transformation services

· Personal transformation is a process that requires active participation and self-responsibility

6.3 Indemnification

The Participant agrees to indemnify and hold harmless the Facilitator from any claims, damages, losses, or expenses (including legal fees) arising from:

· The Participant's use or misuse of information, tools, or practices introduced during facilitation

· Any actions taken by the Participant based on facilitation conversations

· Breach of these Terms and Conditions by the Participant

· Any injury or adverse effects resulting from the Participant's application of holistic tools or practices

7. INTELLECTUAL PROPERTY

7.1 Materials and Content

All materials, tools, frameworks, worksheets, and content provided by the Facilitator remain the intellectual property of the Facilitator and are for the Participant's personal use only. The Participant may not reproduce, distribute, or commercialize any materials without written permission.

7.2 Testimonials and Marketing

The Facilitator may request permission to use anonymized testimonials or transformation stories for marketing purposes. The Participant's consent will be obtained in writing before any identifying information is used.

8. COMMUNICATION BETWEEN SESSIONS

8.1 Availability

· The Facilitator may choose to be available via email or voicemail between sessions at their sole discretion

· Response times are not guaranteed

· Between-session communication is for brief questions or scheduling only, not for facilitation sessions

8.2 Emergency Situations

Email and voicemail are not appropriate for emergencies. In case of mental health crisis or emergency, the Participant should:

· Contact emergency services (000 in Australia)

· Contact a crisis helpline (Lifeline: 13 11 14)

· Visit the nearest hospital emergency department

9. TECHNOLOGY AND TECHNICAL ISSUES

9.1 Platform Responsibility

· The Participant is responsible for ensuring stable internet connection and functioning technology for video sessions

· Technical difficulties on the Participant's end will not extend the session time or warrant a refund

· If technical issues on the Facilitator's end prevent a session, it will be rescheduled at no cost

9.2 Platform Changes

The Facilitator reserves the right to change video conferencing platforms with reasonable notice.

10. HOLISTIC TOOLS AND PRACTICES

10.1 Application of Tools

The Participant acknowledges that:

· Holistic tools and practices are shared for educational and transformational purposes

· The Facilitator provides guidance on applying these tools but cannot control outcomes

· Individual experiences with holistic practices vary

The Participant is responsible for discerning which tools and practices are appropriate for their journey

10.2 Physical Practices

If holistic services include physical practices (breathing exercises, movement, embodiment work):

· The Participant must consult with appropriate healthcare providers before engaging in physical practices

· The Participant agrees to honour their body's limits and practice self-care

· The Facilitator is not liable for any physical injury resulting from the Participant's practice

10.3 Complementary Nature

The Participant understands that holistic transformation services are complementary and integrative in nature and should not replace necessary medical, psychological, or professional care.

11. GENERAL PROVISIONS

11.1 Entire Agreement

These Terms and Conditions constitute the entire agreement between the Facilitator and Participant and supersede any prior discussions or agreements.

11.2 Amendments

The Facilitator reserves the right to modify these Terms and Conditions at any time. Changes will be communicated to active participants with reasonable notice. Continued engagement in holistic services constitutes acceptance of modified terms.

11.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

11.4 Governing Law

These Terms and Conditions are governed by the laws of Queensland, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Queensland.

11.5 No Guarantee of Results

The Facilitator makes no guarantees, representations, or warranties regarding outcomes or results from holistic transformation services. Transformation is a deeply personal process and results vary for each individual.

12. ACKNOWLEDGMENT AND CONSENT

By engaging in holistic transformation services with Transformation By Anshuman, the Participant acknowledges that they have:

· Read and understood these Terms and Conditions in full

· Had the opportunity to ask questions and seek independent legal advice

· Voluntarily agreed to these terms

· Understood the nature and limitations of holistic facilitation services

· Recognized their personal responsibility in their transformation journey

CONTACT INFORMATION: Transformation By Anshuman
transformationbyanshuman@gmail.com
Contact no: (+61) 0415835851
Address: 43/55 Harries Road Coorparoo

Last Updated: 14/11/2025

IMPORTANT: These terms are designed to protect both parties and establish a clear foundation for our collaborative work. If you have any questions or concerns, please address them before beginning your transformation journey.